Accomplished Management Professional
NZ +64 21 982553
AUS +61 411 066442
37a Atkin Avenue
Auckland NZ. 1071
Date of Birth:
September 23rd 1969
Hello! I'm Raoul
I am an accomplished management professional with over 25 years of experience,
My career profile reveals my expert ability to shape and deliver business strategy, and to conduct financial and operational improvement, as well as general organisational management. I have achieved increased performance in every senior role undertaken to date. It is my sincere desire to bring the same level of commitment to your business.
With my track record of maximising the performance of all types of container handling machinery, I have conducted the majority of my career as a business-savvy executive, having led change, evolution, and operational integration strategies for multi-national, large, and small organisations. Roles I have held include being Non Executive Director PortStar Machinery, Director of NZ Pacific for Portside Solutions, the General Manager for DPW Melbourne Terminal, Director and COO for Ports of Auckland, COO Djibouti Container Terminal (SGTD) and Automation Operations Delivery Manager for Qube Holdings Australia.
Automation Operations Delivery Manager
Qube Holdings, Sydney, Australia
Providing operational direction to the Automation Delivery teams, to setup deliverables for Operations. Lead and co-ordinate the efforts of the automations team, implement thought leadership among the group, best practice and emerging technology to resolve issues that will navigate the murky Australian regulatory requirements. Seeing the Moorebank Logistics Park through to the final stages of development from an Operational Readiness perspective and to successful go live. Bring in the right resources and setup for launch, the biggest covered warehouse space in the southern hemisphere. A total of 850,000 square feet of warehouses and fully automated container and rail handling facility, covering a similar size to the Sydney CBD, in Moorebank, south west Sydney, NSW.
COO Djibouti Container Terminal
Djibouti Container Terminal
Delivering terminal optimisation solutions including Operational leadership in a challenging African environment. Leading a diverse workforce to implement process controls, a refocus on just and safe culture change. Assisting the governance and Executive to realign the terminal strategy for ensuring a strong growth strategy over the next 5 to 10 years. Increasing productivity through process controls and implementation of terminal technologies for enhanced customer satisfaction. Within three months improved crane utilisation and productivity increases of 22%. Ensuring stakeholders and customers are engaged and increasing commercial relationships within the local industry. Reducing the impact from previous terminal governance and re-centering the terminal to a productivity focus with less on political environment. Moving the overall terminal productivity from 27 GMPH to 39 GMPH by November 2019. Several vessels completing with an overall performance of up to 49 GMPH during the month of September and November.
Provides complete oversight to business strategies and operational execution of plans. Fosters partnerships with perspective businesses in the Pacific region through plans and delivery of business-development activities. Acts as a management consultant for the company to provide container terminal consultancy in the region. Develops and monitors attainment of set sales, customer satisfaction, and revenue targets within numerous business lines, such as terminal design, sales of terminal-operating IT products, productivity optimisation, labour management and training, and interim general management service provision.
General Manager Operations
Director and COO
DP World Australia
Spearheaded the operations, financial management, purchasing, IT, and HR agendas of a terminal with 650 employees and $220 M AUD in annual turnover. Developed and managed business plans with autonomy in decision-making around H&S, P&L, and union negotiations, and reported on progress to the top management on a monthly basis. Established and managed systems and processes that enabled international-level compliance, reporting, and operational practices to better manage projects and obtain an oversight of the levers driving business performance. Continuously trained and developed personnel to ensure high productivity, engagement, and implementation of industry best practices.
Ports of Auckland
Assigned to lead the company to stabilise the conflict between the labour union and the management with implementation of a previously designed contracted-labour model. With direct management of six reports and an annual operational budget of $45 M NZD, supervised all bulk and container terminals which maintain 400 employees. Designed and executed annual and strategic plans with regard to operational changes, business development, and financial management, and in close cooperation with the CEO, top executives, and the Board of Directors. Oversaw financial audit of operations P&L and H&S practices in alignment with state regulations.Assigned to lead the company to stabilise the conflict between the labour union and the management with implementation of a previously designed contracted-labour model. With direct management of six reports and an annual operational budget of $45 M NZD, supervised all bulk and container terminals which maintain 400 employees. Designed and executed annual and strategic plans with regard to operational changes, business development, and financial management, and in close cooperation with the CEO, top executives, and the Board of Directors. Oversaw financial audit of operations P&L and H&S practices in alignment with state regulations.
During my tenure as interim CEO of Bestshore Business Solutions, I spearheaded the company whilst also providing consultancy to ports in South Africa, Turkey, New Zealand, and United Arab Emirates. I therefore consider myself an internationally minded and agile senior manager who leverages numerous experiences to find creative solutions to complex problems
University of Auckland
Short courses in Finance, Negotiating, Business Case Writing, Project Management, Six Sigma and others
Manukau Institute of Technology - Maritime School
After a year of training, I completed the Ships Masters NZ Coastal Masters Certification in 1998
Prince II Project Manager
Prince II Training
Training in Prince II practitioner training
Certified Navis TOS, M.S. and other applications
English - Mother Tongue
French - Intermediate
I bring a mix of operations, leadership, and business management experiences, which I believe are crucial in any executive-level or governance position. I have established Commercial, HR, IT, and Service Management practices, and have carried out process re-organisations and marketing campaigns targeted at key clientele. Furthermore, I am skilled in negotiation with heavily unionised environments, and in acquiring new partnerships with complete re-negotiation of multi-million-dollar contracts.
I have a solid understanding of container terminal technologies, from equipment and hardware to software. I am currently involved in building Artificial Intelligence for container decking, and AI driven camera technologies in terminals, to increase safety and performance.
I have also developed automation solutions for straddle carrier terminals and applications for patents for new container handling machines is pending.
I'm a ambassador for Business Process Mapping, I know that without understanding a business process it is almost impossible to improve it.
I am trained in Unified Modelling Language and have access to a number of tools to facilitate process mapping.